Dialogue with Chirs Davis – CMO, New Balance, Transforming NB into a Marketing Powerhouse

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I recently had the pleasure of meeting Chris Davis, the Chief Marketing Officer of New Balance.

Transformative Marketing Insight

Chris shared an intriguing case study about New Balance’s innovative “Runaway Pub” campaign. This unique initiative converts your running miles tracked via the app into free beer at a New Balance-themed pub in the heart of London. It’s a brilliant way to blend fitness with community engagement and brand promotion.

What made this story even more fascinating was the behind-the-scenes discussion. The marketing team faced a significant challenge: convincing the CFO of the value of creating a pub that wouldn’t directly generate revenue. This internal debate highlighted the complexities of balancing creative ideas with financial pragmatism in a large organization.

Product Marketing Perspective

Chris Davis’s approach to the “Runaway Pub” campaign offers valuable lessons in product marketing:

  • Innovative Engagement: Transforming a traditional product experience into an engaging, multi-dimensional brand experience. The campaign combines fitness tracking with a tangible reward, enhancing brand interaction.
  • Cross-Departmental Alignment: Demonstrates the importance of aligning marketing strategies with financial realities. Convincing stakeholders from different departments, like the CFO, underscores the need for a well-rounded approach to campaign justification.
  • Community Building: Highlights the power of creating memorable experiences that resonate with target audiences. New Balance strengthens brand loyalty and market presence by fostering a sense of community around fitness and fun.

Chris’s insights underscore how thoughtful, creative marketing can elevate a brand from a product-centric focus to a dynamic, experience-driven powerhouse. It’s a testament to how strategic marketing can transform brand perception and customer engagement.

A big thank you to Chris Davis for sharing his expertise, and looking forward to more enlightening dialogues!

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